Shipping policy

Thank you for shopping with NG Brand 💖

We are committed to delivering your order as quickly and smoothly as possible.

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🌍 Shipping Destinations

We currently ship worldwide, including Europe, the United States, and many international countries.

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⏱ Processing Time

All orders are processed within 1–3 business days (Monday to Friday).

Once your order is processed, it will be shipped immediately.

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🚚 Estimated Delivery Time

Europe (EU):
• Standard Delivery: 5–13 business days

International (Worldwide):
• Standard Delivery: 7–15 business days

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🎁 Free Shipping

We offer FREE SHIPPING on orders over €70.

• Europe: 5–13 business days
• International: 7–15 business days

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📦 Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can follow your package in real time.

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⚠️ Delays

Please note that delivery times are estimates and may vary due to:
• Customs processing
• High demand periods
• Weather or carrier delays

We appreciate your patience in such cases.

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❗ Incorrect Address

Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

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📩 Need Help?

If you have any questions about your order, feel free to contact us:

📧 support@ngbrand.shop

We’re always happy to help 💕

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Thank you for choosing NG Brand ✨